Cookie Policy for Aqualens AS

Last Updated: June 2026

1. Introduction

This Cookie Policy explains how Aqualens AS (“Aqualens”, “we”, “our”, or “us”) uses cookies and similar technologies on our website.

By using our website, you agree to the use of cookies as described in this policy, except where your consent is required under applicable law.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. Cookies help websites function properly, improve user experience, and provide information about how visitors use a site.

Cookies may be:

• Session cookies – deleted when you close your browser.
• Persistent cookies – remain on your device until they expire or are deleted.
• First-party cookies – set by Aqualens.
• Third-party cookies – set by external services integrated into the website.

1. Why We Use Cookies

We use cookies to:

• Ensure website functionality
• Improve website performance
• Analyse website traffic and visitor behaviour
• Remember user preferences
• Enhance security
• Measure marketing effectiveness
• Improve our products and services

1. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function properly and cannot be disabled.

Examples include:

• Security cookies
• Session management
• Load balancing
• Form submission functionality
• Cookie consent preferences

Legal basis: Legitimate interest.

Functional Cookies

These cookies improve your browsing experience by remembering preferences such as:

• Language settings
• Region preferences
• Saved form information
• User interface settings

Legal basis: Consent where required.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

Information collected may include:

• Pages visited
• Time spent on pages
• Navigation paths
• Device type
• Browser type
• Approximate geographic location

Examples may include:

• Google Analytics
• Matomo
• Similar website analytics tools

Legal basis: Consent.

Marketing Cookies

Marketing cookies may be used to:

• Measure advertising performance
• Track campaign effectiveness
• Provide relevant content

These cookies may be set by third-party providers.

Legal basis: Consent.

1. Third-Party Services

Depending on the services used on our website, cookies may be set by third parties such as:

• Google Analytics
• Google Maps
• YouTube
• Vimeo
• Microsoft Clarity
• LinkedIn
• Meta (Facebook)

The actual third-party services used may change over time.

Each provider maintains its own privacy and cookie policies.

1. WordPress, Elementor, and Form Plugins

Our website may use technologies provided by:

• WordPress
• Elementor
• Contact form plugins
• Security plugins
• Performance and caching plugins

These tools may create cookies necessary for:

• Website functionality
• Form processing
• Security protection
• Performance optimization

1. Managing Cookie Preferences

When you first visit our website, you may be presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize cookie preferences

You can change your preferences at any time through our cookie settings tool, if available.

1. Browser Controls

Most web browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Receive notifications before cookies are stored

Useful resources:

• Google Chrome Settings
• Microsoft Edge Settings
• Mozilla Firefox Settings
• Safari Settings

Please note that disabling certain cookies may affect website functionality.

1. Retention Periods

Cookie retention periods vary depending on their purpose.

Typical retention periods may range from:

• Session duration
• A few days
• Several months
• Up to two years

Specific retention periods are determined by the cookie provider.

1. Your Rights

If cookies involve the processing of personal data, you may have rights under GDPR, including:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of personal data
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent

For requests relating to personal data, please contact us.

1. Contact Information

For questions regarding this Cookie Policy or our use of cookies, please contact:

Aqualens AS
Christian August Thorings veg 7
4313 Sandnes, Norway

Email: privacy@Aqualens.no

1. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technologies, or website functionality.

The latest version will always be available on our website.

Recommended Cookie Banner Text (for Elementor + Forminator)

We use cookies to improve website functionality, analyse traffic, and enhance your experience. You can accept all cookies, reject non-essential cookies, or customize your preferences.

Buttons:

• Accept All
• Reject Non-Essential
• Cookie Settings

This wording aligns well with GDPR and Norwegian privacy requirements and works with common WordPress cookie-consent plugins such as Complianz, CookieYes, or Borlabs Cookie.

Terms of Service for Aqualens AS

Last Updated: June 2026

Terms of Service

1. Introduction

Welcome to Aqualens AS (“Aqualens”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Aqualens website, products, software, services, and related content.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Company Information

Aqualens AS
Christian August Thorings veg 7
4313 Sandnes
Norway

Email: info@Aqualens.no

1. Scope of Services

Aqualens provides products and services including, but not limited to:

• Underwater camera systems
• Marine monitoring solutions
• Image and video management software
• Artificial intelligence and image analysis solutions
• Asset inspection and documentation services
• Engineering and consulting services
• Training and support services

Specific services may be governed by separate agreements, quotations, purchase orders, licenses, or statements of work.

Where such agreements exist, they take precedence over these Terms.

1. Website Use

You may use our website for lawful purposes only.

You agree not to:

• Violate applicable laws or regulations
• Attempt unauthorized access to systems or networks
• Interfere with website operation or security
• Upload malicious software or harmful code
• Copy or misuse website content without permission
• Use automated tools to scrape or harvest data unless explicitly authorized

We reserve the right to restrict or terminate access for misuse.

1. Intellectual Property

Unless otherwise stated, all content on this website is owned by Aqualens or its licensors, including:

• Logos
• Trademarks
• Software
• Graphics
• Images
• Videos
• Documentation
• Product descriptions
• Website design

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

1. Customer Content and Data

Where customers upload, submit, or provide data, including:

• Images
• Video recordings
• Sensor data
• Survey data
• Inspection reports
• Documents

the customer retains ownership of such content.

The customer grants Aqualens a limited right to process and store the content solely for the purpose of providing agreed services.

Unless otherwise agreed in writing:

• Customer data remains confidential.
• Aqualens will not sell customer data.
• Aqualens will not use customer-specific data for marketing purposes without consent.

1. AI and Automated Analysis

Certain Aqualens products and services may use artificial intelligence, machine learning, or automated image analysis.

While we strive for accuracy:

• Results are provided as decision-support information.
• Automated classifications, detections, or recommendations may contain errors.
• Customers remain responsible for operational decisions based on the results.

Aqualens does not guarantee that AI-generated outputs are error-free.

1. Quotes, Orders, and Contracts

All quotations are valid only for the period stated in the quotation.

Orders become binding when accepted by Aqualens.

Separate commercial agreements may specify:

• Pricing
• Delivery terms
• Payment terms
• Service levels
• Warranty provisions
• Licensing conditions

Such agreements take precedence over these Terms.

1. Software Licensing

Software provided by Aqualens may be subject to separate license agreements.

Unless otherwise agreed:

• Software is licensed, not sold.
• Customers receive a non-exclusive, non-transferable right to use the software.
• Reverse engineering, decompilation, or unauthorized redistribution is prohibited except where permitted by law.

1. Service Availability

We aim to maintain reliable access to our website and services.

However, we do not guarantee:

• Continuous availability
• Uninterrupted access
• Error-free operation

Maintenance, upgrades, technical issues, or external factors may affect availability.

1. Third-Party Services

Our website or services may integrate with third-party providers.

Examples include:

• Cloud hosting platforms
• Mapping services
• Communication services
• Analytics platforms
• Data storage providers

Aqualens is not responsible for the availability, functionality, or policies of third-party services.

1. Limitation of Liability

To the fullest extent permitted by law, Aqualens shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of data
• Business interruption

Our total liability relating to any claim shall not exceed the amount paid by the customer for the relevant product or service during the preceding twelve months.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

1. Warranties

Unless otherwise expressly stated:

• Website content is provided “as is”.
• Services are provided using reasonable skill and care.
• No guarantees are made regarding suitability for a specific purpose.

Any product warranties will be specified separately in product documentation or commercial agreements.

1. Indemnification

You agree to indemnify and hold harmless Aqualens from claims, losses, liabilities, damages, and expenses arising from:

• Your misuse of the website or services
• Violation of these Terms
• Infringement of third-party rights

1. Confidentiality

Both parties agree to protect confidential information received during the course of business relationships.

Confidential information shall not be disclosed to third parties except where:

• Required by law
• Necessary to provide agreed services
• Authorized in writing by the other party

1. Force Majeure

Aqualens shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters
• War
• Labor disputes
• Power outages
• Internet disruptions
• Government actions
• Cybersecurity incidents

1. Termination

We reserve the right to suspend or terminate access to our website or services where:

• These Terms are violated
• Fraudulent activity is suspected
• Continued access presents security risks

Termination does not affect accrued rights or obligations.

1. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Norway.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Norwegian courts, with venue in the district where Aqualens AS is registered unless otherwise required by law.

1. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on our website.

Continued use of our website or services following updates constitutes acceptance of the revised Terms.

1. Contact Information

For questions regarding these Terms, please contact:

Aqualens AS
Christian August Thorings veg 7
4313 Sandnes
Norway

Email: info@Aqualens.no

Data Processing Agreement (DPA)

Between Aqualens AS and Customer

Version: June 2026

This Data Processing Agreement (“DPA”) forms part of the agreement between Aqualens AS (“Processor”) and the customer (“Controller”) where Aqualens processes personal data on behalf of the Controller in connection with the provision of software, cloud services, image management, AI analysis, underwater monitoring systems, support services, or related solutions.

This DPA is intended to satisfy the requirements of Article 28 of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Parties

Data Controller

The Customer using Aqualens products or services that involve the processing of personal data.

Data Processor

Aqualens AS
Christian August Thorings veg 7
4313 Sandnes
Norway

Email: privacy@Aqualens.no

1. Purpose of Processing

Aqualens may process personal data solely for the purpose of providing agreed products and services, including:

• Cloud-based image and video storage
• Underwater inspection data management
• Asset documentation systems
• AI-based image analysis
• Software hosting
• Technical support
• System administration
• Data backup and recovery

Aqualens shall process personal data only on documented instructions from the Controller unless required by applicable law.

1. Categories of Personal Data

Depending on the services used, personal data may include:

• Names
• Email addresses
• Telephone numbers
• User account information
• Login records
• IP addresses
• Audit logs
• Uploaded images
• Uploaded videos
• Metadata
• Geolocation information
• Support correspondence

1. Categories of Data Subjects

Data subjects may include:

• Customer employees
• Contractors
• Consultants
• System users
• Survey personnel
• Vessel crew members
• Site personnel
• Visitors appearing incidentally in images or video

1. Duration

This DPA remains in effect for as long as Aqualens processes personal data on behalf of the Controller.

Upon termination of services, personal data shall be deleted or returned according to the agreement and applicable law.

1. Processor Obligations

Aqualens shall:

1. a) Process Only on Instructions

Process personal data only according to documented instructions from the Controller.

1. b) Confidentiality

Ensure personnel with access to personal data are bound by confidentiality obligations.

1. c) Security

Implement appropriate technical and organizational security measures.

1. d) Assistance

Provide reasonable assistance to the Controller in fulfilling GDPR obligations.

1. e) Records

Maintain records of processing activities where required.

1. f) Cooperation

Cooperate with supervisory authorities where legally required.

1. Security Measures

Aqualens shall implement appropriate security measures, including where applicable:

Technical Measures

• Encrypted communications (TLS)
• Access controls
• Strong authentication
• Password policies
• Audit logging
• Backup systems
• Malware protection
• Vulnerability management

Organizational Measures

• Access restrictions
• Employee confidentiality agreements
• Security awareness training
• Incident response procedures
• Vendor management procedures

Security measures may be updated over time to reflect technological developments and risk levels.

1. Sub-processors

The Controller grants general authorization for Aqualens to use sub-processors necessary to provide services.

Examples may include:

Aqualens shall:

• Maintain an updated list of significant sub-processors.
• Require sub-processors to provide GDPR-compliant safeguards.
• Remain responsible for sub-processor performance as required by GDPR.

1. International Transfers

Where personal data is transferred outside the EEA, Aqualens shall ensure appropriate safeguards, including:

• EU Standard Contractual Clauses
• Adequacy Decisions
• Other legally approved transfer mechanisms

1. Data Subject Requests

Where Aqualens receives requests relating to:

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection

Aqualens shall promptly notify the Controller unless legally prohibited.

The Controller remains responsible for responding to such requests.

1. Personal Data Breaches

Aqualens shall notify the Controller without undue delay after becoming aware of a personal data breach affecting personal data processed on behalf of the Controller.

The notification shall include, where available:

• Nature of the breach
• Categories of affected data
• Estimated impact
• Mitigation measures taken

1. Audits

Upon reasonable written request and subject to confidentiality obligations, Aqualens shall make available information necessary to demonstrate compliance with this DPA.

Where justified, the Controller may conduct an audit no more than once annually unless required by law or following a security incident.

1. Deletion and Return of Data

Upon termination of services, Aqualens shall, at the Controller’s choice:

• Return personal data, or
• Securely delete personal data

unless retention is required by law.

Backups containing personal data may remain until normal backup rotation cycles expire.

1. Liability

Liability under this DPA shall follow the liability provisions set out in the main agreement between the parties.

Nothing in this DPA shall limit liability where such limitation is prohibited by applicable law.

1. Governing Law

This DPA shall be governed by Norwegian law.

Any disputes shall be resolved by the Norwegian courts unless otherwise agreed.

Appendix A – Processing Activities

Aqualens-specific recommendation

For customers in aquaculture, offshore energy, ports, and marine infrastructure, I would add one extra clause:

Underwater Imagery and Asset Data Ownership

All underwater imagery, video, sensor recordings, survey results, annotations, inspection reports, and associated metadata collected or uploaded by the Customer remain the sole property of the Customer unless otherwise agreed in writing. Aqualens acquires no ownership rights in Customer data and shall not use Customer-specific imagery, video, or asset information for product development, demonstrations, marketing, machine-learning training, or any other purpose without the Customer’s prior written consent.

Privacy Policy for Aqualens AS

Last Updated: June 2026

Introduction

Aqualens AS (“Aqualens”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit Aqualens Website, contact us, request information about our products and services, or otherwise interact with us.

This policy complies with the requirements of the European General Data Protection Regulation (GDPR) and applicable Norwegian privacy legislation.

1 Data Controller

Aqualens AS is the data controller for the processing of personal information described in this policy.

Aqualens AS
Christian August Thorings veg 7
4313 Sandnes, Norway

Email: info@Aqualens.no

Information We Collect

Information You Provide

When contacting us through our website, email, telephone, or other channels, we may collect:

Name
Company name
Email address
Telephone number
Job title
Information contained in your message or inquiry

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of visits
Referring website

Marketing Information

If you subscribe to newsletters or marketing communications, we may collect:

Contact details
Communication preferences
Interaction with marketing emails
How We Use Your Information

We process personal data for the following purposes:

Customer and Business Communication

Responding to inquiries
Providing quotations
Managing customer relationships
Delivering requested information

Contract Performance

Supplying products and services
Managing projects
Technical support
Billing and administration

Website Operation

Maintaining website security
Monitoring website performance
Improving user experience

Marketing

Sending newsletters and company updates
Informing customers about products and services

You may unsubscribe from marketing communications at any time.

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Sharing of Information

We do not sell personal information.

We may share information with:

IT service providers
Website hosting providers
Email and communication service providers
Professional advisors
Public authorities when required by law

All service providers are required to process personal data securely and in accordance with applicable regulations.

International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

EU Standard Contractual Clauses
Adequacy decisions issued by the European Commission
Data Retention

We retain personal data only as long as necessary to:

Fulfil the purpose for which it was collected
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods vary depending on the type of information and applicable legal requirements.

Your Rights

Under GDPR, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of personal data
Restrict processing
Object to processing
Receive your data in a portable format
Withdraw consent

To exercise any of these rights, contact us at:

privacy@Aqualens.no

Cookies

Our website uses cookies and similar technologies to:

Ensure website functionality
Analyze website traffic
Improve user experience

You can control cookie preferences through your browser settings.

A separate Cookie Policy may provide additional details.

Security

We implement appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.

Complaints

If you believe your personal information has been processed unlawfully, you have the right to lodge a complaint with the Norwegian Data Protection Authority:

Datatilsynet

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and the revision date will be updated accordingly.